Frequently Asked Questions

What is the legal drinking age for purchasing alcohol on your website?

The legal drinking age for purchasing alcohol on our website is in accordance with local regulations. Customers must be of legal drinking age in their respective region or country to make a purchase.

How do I track my order after making a purchase?

Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through our designated shipping carrier.

Can I modify or cancel my order after it has been placed?

Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming the purchase. If you encounter any issues, please contact our customer support for assistance.

Are there any restrictions on shipping alcohol to certain locations?

Yes, there are restrictions on shipping alcohol to certain regions due to varying legal regulations. We comply with all applicable laws and cannot ship to areas where it is prohibited. Please check our shipping policy or contact our customer support for information on specific delivery restrictions.

What should I do if my delivered order is damaged or incorrect?

If you receive a damaged or incorrect order, please contact our customer support immediately. Provide details and, if possible, include photos of the damaged items. We will promptly assist you in resolving the issue by either replacing the damaged items or issuing a refund.